Taxi Driver Rights and Responsibilities

Drivers from Book Maxi Cab Melbourne - The most important job of a taxi driver is to make sure that he drives his customers to their destination in a safe, sound and the quickest possible manner. We at Book Maxi Cab Melbourne always make sure that this is being followed every time.

Taxi Driver Roles and Responsibilities are as follows

Professionalism

• Driver of Maxi Taxis from Book Maxi Cab Melbourne has to make sure that his cab is neat and clean and in a presentable form. It is also expected that the taxi driver should look well after himself and should care about his personal hygiene. It's definitely a bad experience for the customer if someone sitting next to you smells badly. Apart from personal Hygiene one should take care of his dress code. He should be dressed cleanly and in a professional manner.
• For going to Melbourne airport maxi taxi bookings driver will be at the pickup point 10min before the scheduled time. The driver will be in touch with the given phone number and he will update you about the cab number and estimated time of arrival.
• For all the landings at Melbourne airport maxi cab driver will be at the airport as soon as the flight land and will be waiting patiently for a call back from the customer.

Courteous and Polite

• Taxi driver should be courteous and be patient with his customers. As a taxi driver you come across people from various backgrounds, they may have difficulty expressing themselves in proper English or at a time he may come across customers who have are physically challenged and may not be able to get in quickly into the cab. There could be many other reasons, but as a driver you have to maintain your calm and hold on to your nerves.
• There could be a time when someone could call a cab in a last minute as a taxi driver you should be able to quickly analyse the route with options you have available like Google maps, Apple maps with real time traffic and should choose the quickest possible way.
• At times if planning for the concert or outing customers not able to make it on time, then we expect customers to call us in advance and update us with the latest time if Not the driver can give extra 10min without any cost and after that, it might cost as per the delay.
• As a Driver form Book Maxi Cab, it is compulsory that he should help a passenger with loading and unloading of luggage. Thus making the journey with us a smooth ride.
• When dealing with Parcel bookings it is expected that the driver will top prioritise the parcel delivery and there should be someone at the receiving end to give an acknowledgement to the driver.
• If any baby seats requested from the customer it is must that a driver from Book Maxi Cab should provide him a clean and well-fitted baby seat. Though as per the law, taxis are not required to carry the baby seat.

Safety and Compliance

• As per the Law the driver of Book Maxi Cab is expected to display his ID card all the time on which can be easily seen by the customers and as our customers are given Taxi number beforehand, it is must for the driver to keep his vehicle identity as clear as possible with clear signage.
• As per the regulation, smoking and drinking is not allowed while the cab is moving. Though upon request driver from Book Maxi can allow you to smoke by pulling over the side of the road.
• As a driver of Book Maxi Cab Melbourne it is mandatory that the driver should maintain his Blood Alcohol Concentration (BAC) to Zero which is as per the requirement set out in section 52(1c) of Road Safety Act 1986
• It is expected from the driver of Book Maxi Cab Melbourne that he report any incident related to Death of a person, Serious Injury and Attendance by police or health care worker.
• The driver from Book Maxi Cab Melbourne is authorized to collect a levy of $1 and Tolls as per requirement from the customer if it is not a set price journey, but most of our trips are on set price hence all these things are covered.
• As per the rule the driver from Book Maxi Cab should make sure that his security camera are always functioning

Refusal of Customer

• A Maxi Cab driver can refuse the customer if Driver feels Customer is behaving in a threatening & abusing manner, too much drunk. As a passenger, you are not supposed to swear at a driver. Remember please that the driver is there to help you so please cooperate with him.
• A Taxi Maxi driver can refuse the customer if the customer fails to satisfy him about the payment. Taxi driver has the right to ask for an upfront payment it can be cash or card or combination of both. He is supposed to ask appropriate amount and not whatever he thinks.

Special Needs Passenger

• Book Maxi Cab Melbourne extends its services to passengers with special needs. All our drivers are trained and accredited by Victorian Government for carrying passengers with special needs example, those on Wheel Chair bound and or those with Guide Dogs.
• Maxi Taxis with Book Maxi Cab can carry a maximum of Two Wheelchairs and or One Scooter. Driver is expected to carry all the necessary wheelchair restraints and passenger safety belts.
• Passenger on Scooter should get off the scooter and sit on the seat with belt on.
• We at Book Maxi Cab Melbourne understand that we are not supposed to turn down people with Guide dogs. Our Maxi cab drivers are expected to get down and open the door and lend a helping hand to the customers with Guide dogs so that they can get to work or attend a doctor's appointment or go to shopping.

The Benefits of using Airport Maxi Taxi Services

Done with your visa, ticket and all the travel arrangements which seems to be too important and very complicated. The final leg of the journey which nobody gives much importance to is when you get down at the destination airport, which in our case is Melbourne Airport or Avalon Airport, and from here how to get to your hotel or to your loved ones?

Here comes the importance of Maxi Taxi services when you are travelling with a lot of luggage and family, kids and all. In a new land, you don't know where to look around for a taxi? Which provider will give you reliable transport from the Airport to your final destination? Well, your search ends up when you call us at Book Maxi Cab Melbourne. Our Maxi Taxi team provide guaranteed on-time arrival pickup services at both Melbourne Airport and Avalon airport.

How does it work? It's very simple and straight forward. We have a special team looking for all the booking from Melbourne airport which gives priority for all the booking coming from incoming passengers. Our Melbourne Airport Transfer service works very efficiently and smoothly. Just head to our Website and fill up the booking form and let us know if you are looking for a Taxi to Melbourne or a Maxi Taxi to Melbourne. Once done we will get an email and one of our friendly staff will contact you as soon as your mail is received. On the phone please inform us about your Landing details like Flight number and date of landing. Our staff will quote you a price and once you agreed a driver will be assigned on your request then and there itself.

On the day of your arrival at Melbourne airport, the assigned driver from Book Maxi Cab Melbourne will track your flight and soon as your flight touches down an SMS will be sent to your listed phone number and after 20min a call will be placed to confirm your arrival. The driver will explain to you about the pickup point and will update you with his Taxi plate number.

Once you are done with the luggage and Immigration please gives an immediate call to the driver and updates him that you are walking towards the pickup point. The Maxi taxi driver immediately moves close to the pickup point and will wait for you.

Once you spot our Melbourne Airport Maxi taxi please introduce yourself with your name and booking reference to make sure that the Maxi taxi driver is picking the right person and from here your final leg of the journey starts.

If you are totally new to Melbourne and have no idea what to do even then you need not worry. Once you done with immigration and bag pickup just come out of the final gate and wait inside the lobby area and inform your Book Maxi Cab Driver about your exact location. The driver will come inside the terminal looking for you with a nameplate on his phone and will get you from there.

Please remember that the there are parking fee and Tolls involved in the price quoted to you will book so no need to pay anything extra apart from what you were promised. Well, it's a different story if you are happy with the services you can Tip the driver as per your convenience but not necessary.

Listed are following benefits for a Maxi cab booking from Melbourne Airport

• Pre-booked Maxi taxi with set fare so you know exactly how much you pay before you get in
• Guaranteed on-time pickup
• Pickup from inside the Melbourne airport terminal
• Baby seat provided for bookings with prior request
• Choice of Colour as we operate Maxi taxis in White, Yellow and Grey colour
• Assistance with Luggage. Carrying it and loading and unloading.
• Choice of payment mode: Cash, Card or Online payment
• No extra charge if flights delayed

Safe & Professional drivers:

All our Melbourne airport maxi cab driver is fully licensed from the government with police clearance after a thorough check-up.

Why you should be using Book Maxi Cab Melbourne to book a Taxi?

Technology has brought convenience into your doorsteps, so it is now easy to book a taxi online or by a phone call. All you have to do is to use a Maxi taxi Melbourne service to book a taxi. Whether it is for sightseeing or travel to the airport, booking a taxi with a taxi service is easier and doable in a few minutes. Experienced and professional drivers operate the taxis, so you do not have to worry about the safety of your ride at all. Another benefit is that you can enjoy their services round the clock regardless of holidays, weather, and more.

Here are some reasons that will let you know why you should use a cab service to book maxi taxi.

• Save the Cost of Owning a Personal Four-Wheeler

Do not think that owning a vehicle is like a one-time investment. When you own a vehicle, you must schedule regular maintenance and tune-ups with an expert to keep it in a fair enough condition. There are people that do not need cars daily but might need a ride for any special occasion or weekend outings. They cannot spend a considerable amount every now and then for maintaining and tuning up the car. A taxi service lets people that do not own cars enjoy the most comfortable rides when required. People can use a wide range of transportation methods that work best for their budget.

• Book Taxi, Anytime, Anywhere

Public transportation does not run round the clock and may stop running during any problems or protests. In such cases, you can book a maxi taxi. Maxi cab service provides short wait time to customers and ensures fast drop. Therefore, riders can get to home, office, or meeting quickly than public transports.

• Absolute Safety

Riders want to travel quickly and at the same time, they expect safety in their every ride. This is why they choose a maxi cab service for their travels. The drivers that work for the maxi cab service are drug tested, background checked and do not get hold of any criminal records. They are committed to providing safe and comfortable rides. You will surely enjoy your ride with a maxi cab service.

• Late-Night Rides

It may be difficult and at times not safe to drive down when you had drinks. In such cases, you can book a taxi and wait for a few minutes. The driver will come and pick up you and ensure dropping you safely at your desired location. If needed be, drivers will help you get inside your home or desired destination.

• Good Customer Satisfaction

Cab services believe in customer satisfaction and work for it. Customers will definitely feel good about their fast, comfortable, and safe ride. Customers can choose from a wide range of cars including luxury cars, SUVs, spacious car, mini-van, limousines, and more.

You can easily book a taxi online by providing all the necessary details of the ride such as pick up location, drop location, date, pickup time, contact number, address, and type of the car you need.

Booking Tours Made Easy - Book Maxi Cab Melbourne

Everyone cannot ignore vacation, because it offers complete joy and keeps you up and ready for some fun activities. When it comes to planning a vacation, you must think about transportation. After all, you want to go for a vacation for relaxing yourself. Therefore, you should not allow the way you choose to travel spoil your vacation.

You might find a great and cost-effective vacation destination online, but you have no idea about how to reach the destination safely. There are people that might not consider travelling time. However, in reality, if your travel time to the vacation spot is not good enough, you cannot enjoy your vacation thoroughly. This is where a maxi cab Melbourne service will help you.

Reliable cab service will provide first-class and guaranteed services for the customers every time. Whether you need a cab for a one-day tour or long tour, the dedicated taxi service will be there on time to ensure on-time pickup and safe ride.

Booking cabs for tours is easier, because:

• Convenient Bookings Available

No matter, how reliable and punctual a cab service is, but if they do not offer convenient bookings, no one will prefer the service. You can enjoy convenient bookings when you prefer maxi cab services. You can make a phone call to them in person from anywhere to confirm your booking. Otherwise, you can check in online to book your favorite cabs within a few simple steps.

• They Are Available for All Your Trips

Whether it is a short tour or long tour, the maxi cab services will cater to your trips depending on your transportation needs. Also, the drivers will share some useful and handy information about the destination you are traveling to if you are new to that destination. Besides providing a safe and enjoyable ride, they will entertain you with their candid conversation. Therefore, you won't feel bored if you are traveling alone.

• Utmost Security

Besides the cost people spend on hiring a cab, they will also look for safety and security. The maxi cab service appoints well-trained, licensed, and professional drivers to ensure excellent security and safety to customers. All drivers will undergo drug tests and background checks to make sure they do not have a history of crime related activity. Whether it is a morning ride or late-night ride, it will be safe to the point.

• Excellent Time Management Skills

Timing is important, especially for tours. You might have taken off from your work for the vacation, so you want to finish your tour on time. If that is the case, you should book maxi taxi online. Maxi cab services maintain excellent timing, so you do not have to be late. Their time management skills will clearly reflect on your tours and ensure you an on-time and smooth ride.

• Book Taxi as of Your Choice

You do not have to ride in either a compact or a spacious taxi. Instead, you can choose the taxi depending on the number of passengers traveling along with you.

Get to Know About Melbourne Maxi Taxis Fare Structure

In a hurry, you come out of your office/home and would like to jump in a cab for your next assignment. You see, first cab passing by and try to hail it down but the driver simply drives away without bothering to stop for you. Dishearten you try doing this desperately for every passing cab.

Whether you hail a cab from the street or book online from many providers like Book Maxi Cab Melbourne, the vehicle must meet the same basic safety requirements expected of all passenger vehicles on our roads. Taxis engaging in rank and hail work will need to meet additional requirements such as installing cameras to reflect the anonymous nature of the rank and hail work.

Well the best thing would be to find the nearest taxi rank and try to jump in a cab. In Melbourne generally you can pick and get into any cab from a taxi rank but doing so could make the driver of the first cab waiting on the rank go crazy. Because the drivers expect that the first cab on the rank has the privilege of taking the next customer. So it will be a cool idea to make your journey smooth to get into the first taxi in the rank from which ever rank you are hailing the cab from.

As soon you get into the cab after your welcome greetings from the driver the first thing a taxi driver expect is that where you would be heading to? So the good idea is to inform the Taxi driver as soon as you can about your destination address. Once done with the address if you have any particular route to be followed please update him accordingly. The reason being to get to a particular route there could be N number of possibilities and it is highly possible with some dodgy or unprofessional drivers take you through the costlier route. End of the day he is getting more money out of it.

If you are new to the city it is recommended that you do your homework of the route where you are going to try to use Google maps as it will give you various possible route options to make it to your destination.

Now, it is also a very good idea to get a fare estimate of how much it might cost you to get to your destination from your place if you hire a Taxi. There are various sites on the internet where you can easily try to get an estimate of the taxi fare. We at Book Maxi Cab Melbourne also do such favour to our esteemed clients. Once quoted if you book with us you wont end up paying anything extra at the end of the trip.

If your just looking to know an estimate but still want to go by the meter you are open to do but might cost you more or less depending on the road and traffic conditions.

Going by the meter as soon as you jump into the cab the driver will start the meter and you at the end of the journey you pay whatever it comes up on the meter. For general information let me tell you that Taxi Meters in Victoria operates in differently at different times. Below I will list the details for everybody to understand.

If you are using the cab between 9am to 5pm the flag fall will start at $4.20 and the clock ticks at $1.62 per kilometer but at the same time if the traffic is heavy and you are crawling with a speed of less than 21km the ticking of the clocks falls to $0.56 per kilometer.

If the cab is being used between 5pm to 9am the flag fall starts with $5.20 and the clocks ticking will be set at $1.80 per kilometer. Crawling in the traffic with speed less than 21Km/H the ticking comes down to $0.63 per kilometer.But for the weekend it is a different tariff rates apart from what I listed above. There is a special tariff on weekends (Friday & Saturday) if you hire a taxi between 10pm and 4am

The flag fall between 10p.m to 4a.m on weekend starts with $6.20 and the kilometre rates will be $1.98. Which means for every kilometer travelled you will end up paying almost $2 and if you caught in a mid night city traffic and travelling at a speed less than 21kmph than the ticking goes by $0.69 per kilometer.

This weekend tariffs is applicable not only on Friday and Saturday but for all the time on Christmas day, Boxing day, New years day and from 6pm at New years eve until midnight at the end of the New year day. So when you jump in a cab with metered fare you should be aware with these tariffs a taxi operates with.

So it is good to be aware that a trip between same place but at a different time can end up costing you a different amount.

Now since we are taking about hailing a taxi from the rank or a passing by taxi one should remember that the booking fee of $2 does not apply for taxis hailed from the rank or flagged passing on the street.

Maxi Taxi rates are exactly same as all the listed above except that when there are more than 4 passengers the driver is eligible to charge you with a High Occupancy Vehicle fee (Maxi Cab fee) of $14 which will add up to the entire fare at the end of the journey. Unlike other cities of Australia, for example Brisbane where HOV fee cannot be applied if the Maxi cab is hailed while passing by. It can only be charged when you book for that specific type of taxi, in Melbourne this fee is applicable whether you hail it from then rank or book it through Book Maxi Cab Melbourne.

All the above tarrifs are set by Essential Service Commission (ESV) in Victoria

Now a day in Melbourne it is legal for the driver to ask for an upfront amount of the appropriate fare. This was not there earlier like a couple of years back and when there is a fare evader a driver would end up with lost income and time. So to tackle the menace of fare evaders this policy has been in place. Always while prepay remember to ask for your invoice from the driver. Invoice have all the details like Taxi number, Driver's authorization number, Date and Time of travel and Amount paid and the cab company to which that particular cab is attached with. This is a very good piece of information if you happen to leave behind any of your valuables in the hire Maxi Van Taxi.

It is good to remember that if your soil the Maxi Cab and or Taxi you are liable to clean it to a reasonable level so that next whoever getting in does not feel uncleanliness. A Maxi Taxi Melbourne driver is eligible to charge you for the cleaning up to a maximum of $120 soiling the cab with food drinks or any bodily fluids. So it's always a good idea to carry a vomit bag with you while going out for a party.

A CPVV levy fee of $1.10 which incl GST is applicable to Taxi or Maxi taxi hired for the trip. It is applicable whether you hail a taxi from the rank or book it through providers like Book Maxi Cab Melbourne. This fee was introduced from 1st July 2018 and is applicable not only in Taxis but in all the ride sharing services. This levy was introduced to fund the transition package for former taxi and hire car license owners and also to improve services to passengers with disability.

If you are hiring a Maxi Taxi Melbourne airport one must know that it has to pass through the toll way and the cost of tolls for Citylink from Melbourne to Melbourne Airport is $6.3 and if you are travelling from South Eastern suburbs the toll cost could be around $8.1. Similarly the tolls involve on Eastlink are $2.85 for the Melba tunnel and $5.58 for Melba Tunnel and any part of east link

Melbourne airport maxi taxi access fee is around $3.65. So if you hail or book a Taxi from Melbourne Airport the customer has to pay this fee.

Fixed Fares: Agreed Pay and Go

We at Book Maxi Cab Melbourne always prefer to go with Fixed fares rather than Metered. Fixed fare always is a peace of mind to go with. Once a fare is mutually agreed between Maxi taxi company and customer the rest of the journey is then hassled free. It is a win-win situation for both the parties. One can imagine how appealing it would be when you know what exactly you will be paying before even you start your journey.

These Fixed price Maxi Vans can lead to a Reliable, Enjoyable and Cheap maxi taxi ride around the town. Reliable because if you go by meter the longer the route a driver takes the customer end up paying more and drivers make money out of it. Customers from outside Australia who don't have much local knowledge about the route end up paying a costly ride. When fixed price comes into effect you don't need to bother a bit, which way you are being taken. Enjoyable obviously because there is no last minute surprise of paying anything extra this ultimately leads to a cheap ride around.

We expect that customers update us with a complete journey rather than just coming up with last minute changes, because the way fixed fare works is, it is calculated based on the distance between point A and point B. If while booking, we are informed about any deviations in the journey it will help us give you an exact estimate which would avoid last min disagreement.

When a fare is mutually agreed between Maxi Cab Company and customer it is based on the time of the journey as stated by the customer. It is expected that customer should abide by the time which he booked for. If any changes, then it is ethical to call us back and update us with the latest changes. This way you are preventing someone's time being spoiled. Please remember that our driver works against all the odds to make it on time to the pickup address. It will be disheartening to discover that the customer is not yet ready and asking more time or letting the driver wait with no extra pay. Please remember that we are in the market to help you move from your pickup address to your destination at a set time. If customer does not honour the time it would be difficult for us to provide high quality service.

Customer should be aware that when a fare is agreed with Maxi Taxi Melbourne we are talking in terms of Cash. If a customer prefers to pay through the card, it can be any card, credit card, debit card, Key card it will cost them 5% Service fee, which is charged to them by their financial institute for using the card in taxis. Neither the company nor the driver will get a cent out of it.

Fixed fares cover almost everything from booking fees, tolls, maxi taxi surcharge and Melbourne airport parking fee for Maxi taxis. It is quoted for the ease of customer so that a customer feel relaxed and have saving with him as he never have to spend anything over what he is being promised for.

With Set fare customer can be at ease for various issues like which route driver taking but Book Maxi Cab Melbourne expect our drivers to take the shortest and quickest route possible.

There might be an instance when due to circumstances a detour is unavoidable. The detour can be lengthy and in most cases it can be very crowdie as many other vehicles try to go through. In such cases set fare is no less than a blessing.

Peak hour traffic, whether going to catch a flight from Melbourne Airport or trying to rush back from Melbourne airport to office or home. On the travel season, especially events like Footy finals or Spring racing festival Tullamarine freeway will be too busy to commute from. But we don't have an alternate if you are travelling to the city or south east suburbs. Even in these tough traffic conditions set fare or fixed fare comes as a blessing in disguise where in customer savings is given top priority rather than throwing away extra cash in a taxi for no fault of yours.

Fixed fares are calculated taking into account all the above mentioned route challenges and the main engine behind this calculation is provided by the CPVV's taxi fare calculator. This will give you an idea of how much you can expect the fare to be from point A to Point B. But one thing to keep in mind is this is just an estimate as to what could be the fare. The final amount can go higher of bit lower depending on the traffic and road conditions.

With fixed fares, we would like to offer the customer a flat rate 24*7 and 365 days without any surge pricing as most of the other ride-sharing companies do. No matter how busy or how crowded it is you would never hear from us about surge pricing. Prices will always be reachable and affordable for the customer from all walks of life. Surge pricing is no less than a shock for the customers hard earned money. Book Maxi Cab Melbourne takes that uncertainty out by fixing the fares, customer knows what exactly he pays before he gets in a Maxi Taxi.

Apart from many benefits, it gives customers a chance to manage their budget. Since customer knows what he will pay beforehand they can plan another thing which they could not if go by the metered fare of through surge pricing. No need to keep an eye on the Maxi cab meter and no need to worry about getting stuck in the traffic. If on Meter you are paying to sit in the traffic. What for? It's not your fault. Customer can utilize that money on himself for many other important reasons.

In Fixed fare with Book Maxi Cab the Customers are getting the same level of quality for a competitive price with round the clock service entire year. Customers pay in the form of Cash or pay by Card, whichever you are at ease with.

Book Maxi Cab offers easy upfront payment through our PayPal service. It lets you pay for the amount agreed for your loved ones to travel with us. If you want to gift a surprise taxi ride to your guest we are ready to take you by storm.

Melbourne Maxi Cab Hire Rental

Book Maxi Cab Melbourne rents out it Maxi cabs for Wedding and day tours.

When you are at foreign land and want to explore with a chauffeured vehicle with your own privacy then we offer Full day Maxi Taxi for hire. Our prices are affordable and very competitive if you look around the market.

Our Maxi Taxi rental services rates start from $65 per hour. No one in the market goes this cheap. With an extended family and friends want to explore in and around Melbourne, this is the best option to go with. We cover all the major landmark in Melbourne like Melbourne Cricket Grounds, Melbourne Aquarium,Eureka Sky deck, Botanical Gardens, Ballarat Gold Mines, Phillip Islands, The Great Ocean road and all the wineries and many more apart from what is listed. For exploring such beautiful places one need to have a quality transport, which can only be offered by renting out from Book Maxi Cab Melbourne.

Imagine having your own privacy in a Maxi van which works according to your schedule. If you hire through a travel agent one have work according to their schedule like how long the break can be, how much time to spend at a particular place, no stopping for pee or ciggie breaks, and no stopping on the way thus missing a perfect picture opportunity. But with Maxi Taxi Melbourne Rental services you are the boss of your schedule. Door to Door pickup and drop off. No need to go out and wait in a queue. In fact the driver will wait for you at your preferred pickup address. The drop off will also be at the customer's preferred place, whether it can be a restaurant, hotel, home or friend's place.

Since the prices are fixed you don't need to stress how much it might end up with. You decide the place and calculate the hours needed to spend and you are done with the budget. Nothing extra over what is set.

Take a selfie at a scenic lookout, not one, as many stops as and when you like. Finally, want to extend or cut short your trip? Even this is not an issue we don't force our customers to stay on time. It's totally up to you to decide whether to go further or cut it down or be on the schedule. Book Maxi Taxi Melbourne completely understands their customer needs and our driver complies with whatever he is instructed to do with.

We also cater to Maxi Cab Rent services for weddings. It's a cheap alternative if you don't want to spend lavishly on classic cars. It is also a good option for moving your guests to & from the venue. Our Maxi cabs in Melbourne can carry up to 11 people, which makes moving around a smooth process.

So for a hassle-free cheap lookout around Melbourne just visit our website or call us on (03) 9070 5352 to get going. If you need child seats, please inform us during the discussion so that you won't disappoint in last minute.