Friday, July 12, 2019

Taxi Driver Rights and Responsibilities

Drivers from Book Maxi Cab Melbourne - The most important job of a taxi driver is to make sure that he drives his customers to their destination in a safe, sound and the quickest possible manner. We at Book Maxi Cab Melbourne always make sure that this is being followed every time.

Taxi Driver Roles and Responsibilities are as follows

Professionalism

  • Driver of Maxi Taxis from Book Maxi Cab Melbourne has to make sure that his cab is neat and clean and in a presentable form. It is also expected that the taxi driver should look well after himself and should care about his personal hygiene. It's definitely a bad experience for the customer if someone sitting next to you smells badly. Apart from personal Hygiene one should take care of his dress code. He should be dressed cleanly and in a professional manner.
  • For going to Melbourne airport maxi taxi bookings driver will be at the pickup point 10min before the scheduled time. The driver will be in touch with the given phone number and he will update you about the cab number and estimated time of arrival.
  • For all the landings at Melbourne airport maxi cab driver will be at the airport as soon as the flight land and will be waiting patiently for a call back from the customer.

Courteous and Polite

  • Taxi driver should be courteous and be patient with his customers. As a taxi driver you come across people from various backgrounds, they may have difficulty expressing themselves in proper English or at a time he may come across customers who have are physically challenged and may not be able to get in quickly into the cab. There could be many other reasons, but as a driver you have to maintain your calm and hold on to your nerves.
  • There could be a time when someone could call a cab in a last minute as a taxi driver you should be able to quickly analyse the route with options you have available like Google maps, Apple maps with real time traffic and should choose the quickest possible way.
  • At times if planning for the concert or outing customers not able to make it on time, then we expect customers to call us in advance and update us with the latest time if Not the driver can give extra 10min without any cost and after that, it might cost as per the delay.
  • As a Driver form Book Maxi Cab, it is compulsory that he should help a passenger with loading and unloading of luggage. Thus making the journey with us a smooth ride.
  • When dealing with Parcel bookings it is expected that the driver will top prioritise the parcel delivery and there should be someone at the receiving end to give an acknowledgement to the driver.
  • If any baby seats requested from the customer it is must that a driver from Book Maxi Cab should provide him a clean and well-fitted baby seat. Though as per the law, taxis are not required to carry the baby seat.

Safety and Compliance

  • As per the Law the driver of Book Maxi Cab is expected to display his ID card all the time on which can be easily seen by the customers and as our customers are given Taxi number beforehand, it is must for the driver to keep his vehicle identity as clear as possible with clear signage.
  • As per the regulation, smoking and drinking is not allowed while the cab is moving. Though upon request driver from Book Maxi can allow you to smoke by pulling over the side of the road.
  • As a driver of Book Maxi Cab Melbourne it is mandatory that the driver should maintain his Blood Alcohol Concentration (BAC) to Zero which is as per the requirement set out in section 52(1c) of Road Safety Act 1986
  • It is expected from the driver of Book Maxi Cab Melbourne that he report any incident related to Death of a person, Serious Injury and Attendance by police or health care worker.
  • The driver from Book Maxi Cab Melbourne is authorized to collect a levy of $1 and Tolls as per requirement from the customer if it is not a set price journey, but most of our trips are on set price hence all these things are covered.
  • As per the rule the driver from Book Maxi Cab should make sure that his security camera are always functioning

Refusal of Customer

  • A Maxi Cab driver can refuse the customer if Driver feels Customer is behaving in a threatening & abusing manner, too much drunk. As a passenger, you are not supposed to swear at a driver. Remember please that the driver is there to help you so please cooperate with him.
  • A Taxi Maxi driver can refuse the customer if the customer fails to satisfy him about the payment. Taxi driver has the right to ask for an upfront payment it can be cash or card or combination of both. He is supposed to ask appropriate amount and not whatever he thinks.

Special Needs Passenger

  • Book Maxi Cab Melbourne extends its services to passengers with special needs. All our drivers are trained and accredited by Victorian Government for carrying passengers with special needs example, those on Wheel Chair bound and or those with Guide Dogs.
  • Maxi Taxis with Book Maxi Cab can carry a maximum of Two Wheelchairs and or One Scooter. Driver is expected to carry all the necessary wheelchair restraints and passenger safety belts.
  • Passenger on Scooter should get off the scooter and sit on the seat with belt on.
  • We at Book Maxi Cab Melbourne understand that we are not supposed to turn down people with Guide dogs. Our Maxi cab drivers are expected to get down and open the door and lend a helping hand to the customers with Guide dogs so that they can get to work or attend a doctor's appointment or go to shopping.

Wednesday, July 10, 2019

The Benefits of using Airport Maxi Taxi Services

Done with your visa, ticket and all the travel arrangements which seems to be too important and very complicated. The final leg of the journey which nobody gives much importance to is when you get down at the destination airport, which in our case is Melbourne Airport or Avalon Airport, and from here how to get to your hotel or to your loved ones?

Here comes the importance of Maxi Taxi services when you are travelling with a lot of luggage and family, kids and all. In a new land, you don't know where to look around for a taxi? Which provider will give you reliable transport from the Airport to your final destination? Well, your search ends up when you call us at Book Maxi Cab Melbourne. Our Maxi Taxi team provide guaranteed on-time arrival pickup services at both Melbourne Airport and Avalon airport.

How does it work? It's very simple and straight forward. We have a special team looking for all the booking from Melbourne airport which gives priority for all the booking coming from incoming passengers. Our Melbourne Airport Transfer service works very efficiently and smoothly. Just head to our Website and fill up the booking form and let us know if you are looking for a Taxi to Melbourne or a Maxi Taxi to Melbourne. Once done we will get an email and one of our friendly staff will contact you as soon as your mail is received. On the phone please inform us about your Landing details like Flight number and date of landing. Our staff will quote you a price and once you agreed a driver will be assigned on your request then and there itself.

On the day of your arrival at Melbourne airport, the assigned driver from Book Maxi Cab Melbourne will track your flight and soon as your flight touches down an SMS will be sent to your listed phone number and after 20min a call will be placed to confirm your arrival. The driver will explain to you about the pickup point and will update you with his Taxi plate number.


Once you are done with the luggage and Immigration please gives an immediate call to the driver and updates him that you are walking towards the pickup point. The Maxi taxi driver immediately moves close to the pickup point and will wait for you.
Once you spot our Melbourne Airport Maxi taxi please introduce yourself with your name and booking reference to make sure that the Maxi taxi driver is picking the right person and from here your final leg of the journey starts.
If you are totally new to Melbourne and have no idea what to do even then you need not worry. Once you done with immigration and bag pickup just come out of the final gate and wait inside the lobby area and inform your Book Maxi Cab Driver about your exact location. The driver will come inside the terminal looking for you with a nameplate on his phone and will get you from there.
Please remember that the there are parking fee and Tolls involved in the price quoted to you will book so no need to pay anything extra apart from what you were promised. Well, it's a different story if you are happy with the services you can Tip the driver as per your convenience but not necessary.
Listed are following benefits for a Maxi cab booking from Melbourne Airport
  • Pre-booked Maxi taxi with set fare so you know exactly how much you pay before you get in
  • Guaranteed on-time pickup
  • Pickup from inside the Melbourne airport terminal
  • Baby seat provided for bookings with prior request
  • Choice of Colour as we operate Maxi taxis in White, Yellow and Grey colour
  • Assistance with Luggage. Carrying it and loading and unloading.
  • Choice of payment mode: Cash, Card or Online payment
  • No extra charge if flights delayed

Safe & Professional drivers:

All our Melbourne airport maxi cab driver is fully licensed from the government with police clearance after a thorough check-up.

Friday, July 5, 2019

Why you should be using Book Maxi Cab Melbourne to book a Taxi?

Technology has brought convenience into your doorsteps, so it is now easy to book a taxi online or by a phone call. All you have to do is to use a Maxi taxi Melbourne service to book a taxi. Whether it is for sightseeing or travel to the airport, booking a taxi with a taxi service is easier and doable in a few minutes. Experienced and professional drivers operate the taxis, so you do not have to worry about the safety of your ride at all. Another benefit is that you can enjoy their services round the clock regardless of holidays, weather, and more.
Here are some reasons that will let you know why you should use a cab service to book maxi taxi.
  • Save the Cost of Owning a Personal Four-Wheeler
Do not think that owning a vehicle is like a one-time investment. When you own a vehicle, you must schedule regular maintenance and tune-ups with an expert to keep it in a fair enough condition. There are people that do not need cars daily but might need a ride for any special occasion or weekend outings. They cannot spend a considerable amount every now and then for maintaining and tuning up the car. A taxi service lets people that do not own cars enjoy the most comfortable rides when required. People can use a wide range of transportation methods that work best for their budget.
  • Book Taxi, Anytime, Anywhere
Public transportation does not run round the clock and may stop running during any problems or protests. In such cases, you can book a maxi taxi. Maxi cab service provides short wait time to customers and ensures fast drop. Therefore, riders can get to home, office, or meeting quickly than public transports.
  • Absolute Safety
Riders want to travel quickly and at the same time, they expect safety in their every ride. This is why they choose a maxi cab service for their travels. The drivers that work for the maxi cab service are drug tested, background checked and do not get hold of any criminal records. They are committed to providing safe and comfortable rides. You will surely enjoy your ride with a maxi cab service.
  • Late-Night Rides
It may be difficult and at times not safe to drive down when you had drinks. In such cases, you can book a taxi and wait for a few minutes. The driver will come and pick up you and ensure dropping you safely at your desired location. If needed be, drivers will help you get inside your home or desired destination.
  • Good Customer Satisfaction
Cab services believe in customer satisfaction and work for it. Customers will definitely feel good about their fast, comfortable, and safe ride. Customers can choose from a wide range of cars including luxury cars, SUVs, spacious car, mini-van, limousines, and more.
You can easily book a taxi online by providing all the necessary details of the ride such as pick up location, drop location, date, pickup time, contact number, address, and type of the car you need.

Booking Tours Made Easy - Book Maxi Cab Melbourne

Everyone cannot ignore vacation, because it offers complete joy and keeps you up and ready for some fun activities. When it comes to planning a vacation, you must think about transportation. After all, you want to go for a vacation for relaxing yourself. Therefore, you should not allow the way you choose to travel spoil your vacation.
You might find a great and cost-effective vacation destination online, but you have no idea about how to reach the destination safely. There are people that might not consider travelling time. However, in reality, if your travel time to the vacation spot is not good enough, you cannot enjoy your vacation thoroughly. This is where a maxi cab Melbourne service will help you.
Reliable cab service will provide first-class and guaranteed services for the customers every time. Whether you need a cab for a one-day tour or long tour, the dedicated taxi service will be there on time to ensure on-time pickup and safe ride.
Booking cabs for tours is easier, because:
  • Convenient Bookings Available
No matter, how reliable and punctual a cab service is, but if they do not offer convenient bookings, no one will prefer the service. You can enjoy convenient bookings when you prefer maxi cab services. You can make a phone call to them in person from anywhere to confirm your booking. Otherwise, you can check in online to book your favorite cabs within a few simple steps.
  • They Are Available for All Your Trips
Whether it is a short tour or long tour, the maxi cab services will cater to your trips depending on your transportation needs. Also, the drivers will share some useful and handy information about the destination you are traveling to if you are new to that destination. Besides providing a safe and enjoyable ride, they will entertain you with their candid conversation. Therefore, you won't feel bored if you are traveling alone.
  • Utmost Security
Besides the cost people spend on hiring a cab, they will also look for safety and security. The maxi cab service appoints well-trained, licensed, and professional drivers to ensure excellent security and safety to customers. All drivers will undergo drug tests and background checks to make sure they do not have a history of crime related activity. Whether it is a morning ride or late-night ride, it will be safe to the point.
  • Excellent Time Management Skills
Timing is important, especially for tours. You might have taken off from your work for the vacation, so you want to finish your tour on time. If that is the case, you should book maxi taxi online. Maxi cab services maintain excellent timing, so you do not have to be late. Their time management skills will clearly reflect on your tours and ensure you an on-time and smooth ride.
  • Book Taxi as of Your Choice
You do not have to ride in either a compact or a spacious taxi. Instead, you can choose the taxi depending on the number of passengers traveling along with you.

Evolution of Bookings system in Melbourne Taxis

Taxis began in Australia from the year 1909 and Melbourne was the first City to run Taxis....